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Asus Laptops
 
from the starting day i am facing many problems in my laptop
Posted on : Feb 21, 2012 Posted by : harjeet kaur
Question : sir, i have parchased hcl laptop from chandigarh . from the starting day i m facing many problems . now granty period has going to complete. & i m very disappointed ,so many many time i have complante at customer care and many time gone to servive caenter but now i m fedup . if i have faced... Read more
 
Answer : Dear Harjeet,
It is good that you are aware of your consumer rights. Replacement of the product or refund of money is not easy in the first instance unless the product is proved to be inherently defective. However you have a good case on this aspect. Please give them the product for repair... Read more
 
 
the after sales service of hp is very poor
Posted on : Feb 18, 2012 Posted by : Martin Edward Foot
Question : I bought an HP Pavillion G6 on the 29th dec 2011 & on the 21st Jan 2012 the HP installed software asked for a BIOS update.
After the Update was installed windows Froze after a couple of minutes & reverted to a blue error screen.
On informing HP direct & asking for it to be resolved... Read more
 
Answer : Dear Martin,
We can understand your pain and disappointment. You should be given what you have been told and represented about the product. There is no question of paying any charges for any software update and hardware problem during the subsistence of warranty period. Do not feel like... Read more
 
 
Use this link to file a complaint for your faulty Laptop
 
the laptop is having multiple problem
Posted on : Feb 16, 2012 Posted by : omprakash sao
Question : taking about 5 minuets to start, running very slow, sound system not working....
already complaint on 2nd february . my casd ID no. 15983223 case. 20120202015213371
Till date your representatives are not come or call. Read more
 
Answer : Dear Omprakash,
We can understand your pain and disappointment. Thanks for sharing your inputs and experience about the product. You have not given us the complete and constructive facts as to assit and guide you about your problem. Please give us the complete facts so as to help you in a... Read more
 
 
my laptop gets hanged sometimes
Posted on : Feb 15, 2012 Posted by : shubhendu singh
Question : my laptop hangs sometimes and dont start at first time.i have repair it 3 times within a 2 months of purchase but similiar problem occurs a time.please replace it as soon as possible.thanks Read more
 
Answer : Dear Shubhendu,
It seems to be a case of inherent manufacturing defect which is cuasing recurring problems in your device. Simply to say that the product was not fit for use right from the manufacturing stage itself. In the given circumstances you can ask for replacement of the product... Read more
 
 
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