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Asus Laptops
 
customer care is ignoring my requests
Posted on : Apr 24, 2012 Posted by : yatin sharma
Question : my laptop produces beep sounds when i start or reboot my laptop... its a kind of sound coming from motherboard.. nd there's also internal damage.. my system is in warranty and in accidental damage policy... still they are ignoring my requests, as i called them many times.. each time they did... Read more
 
Answer : Dear Yatin,
Thanks for sharing your inputs and suggestions regarding the product and services which would be beneficial and guiding for the prospective customers as well. If you are not satisfied with the services of the company then you must take legal action against them. You should... Read more
 
 
adaptor is not working
Posted on : Apr 24, 2012 Posted by : SHINOS MOHAMMED
Question : This january 16th i brought a toshiba satlight laptop from "Best India, kottakkal,malapuram(dist),kerala state,india". from this April 10th that my laptop AC Adaptor is not working. and i having one year warrenty to that. but now this toshiba company not replacing my Damaged Adaptor. now i unfit... Read more
 
Answer : Dear Shinos,
We can understand your pain and disappointment when product gets defect with in such a short span of purchase. The adapter is a very crucial part of a mobile product. You have not explained as to what reasons have been given by the company for not honoring the warranty. Well... Read more
 
 
Use this link to file a complaint for your faulty Laptop
 
the laptop is consistently giving me problems
Posted on : Apr 13, 2012 Posted by : om prakash sharma
Question : i bought my lapptop on 18/11/2011...but from january onwards it started developing problem.either its motherboard gets defective as per ur service enggineers, with on of its USB port still un repaired. i got back after one month but now again it started problem of its Battery back up. it is not... Read more
 
Answer : Dear Om,
If you are not satisfied with the services of the company then you can take legal action against them. This seems to be case of inherent defective product and you can claim replacement of refund of price paid for the product. However, replacement of the product or refund of money... Read more
 
 
service center refused to change my charger
Posted on : Apr 13, 2012 Posted by : sanjeev kumar gupta
Question : i hav file a complaint in acer service center regarding my laptop charger...... my complaint no is...041212-48..... i went to the acer service center regarding the problem but they refuse to change my charger by saying it dont have that bar code on the charger.... nd also my laptop is still in... Read more
 
Answer : Dear Sanjeev,
A consumer cannot be denied a warranty benefit due to loss of bill or other document. The company must be having a computer data base of all sales. Please contact your dealer and ask for a duplicate bill. You should be given what you have been offered to by the company and... Read more
 
 
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