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Home >> View Complaints >> My Wipro laptop is having some hardware related problems
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My Wipro laptop is having some hardware related problems
By: jyotish chetia | Dec 26, 2010
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Question : This is to inform you that I have purchased a wipro laptop in the month of March’2010. I have some hardware issues regarding the machine which are as follows..



1) My DVD ROM as well as Writer is not woking (CD’s work)

2) There is some problem is the Dispay also

Answer : Dear Consumer,
It seems that in your case where the product was having an inherent manufacturing problem. The quality maintained by the company is not good. There are deficiencies in the service on the part of the dealer and the company. You have to take it to the authorised service centre. I hope that they will find a stable solution to your problem. Even thereafter it does not work then you have to take a legal action to put them in motion. Do not feel cheated as you can very well take legal action by complaining in the district consumer forum. But before that in the first instance you serve them with a registered letter in shape a legal demand notice containing all your details and intimate them failing this you can file consumer complaints with the district forum. Keep a record of the all the communication for the future reference. I am sure some sense will prevail over them and they will do something about your problems after receiving notice only.
 
 
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Home >> View Complaints >> My Wipro laptop is having some hardware related problems
 
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