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customer care is neither repairing nor replacing my philips tv
Posted on : Apr 11, 2011 Posted by : Naveen Shrotriya
Question : I brought a LCD tv on 25th Dec'10, soon after installation I found that eveytime I switch off or on any electrical gadget in home, the display of TV is cut off for 2-3 seconds, as well as and when I press guide button on my Tata Sky remote my TV set gets switched off. I told this problem to the... Read more
 
Answer : If the customer care has suggested going to the dealer then confirm this once again from the Customer Care. Just make sure that this time while confirming you note down the name and designation of the customer care executive for future use and reference. Then go to the dealer and ask for... Read more
 
 
spare parts of philips are not available
Posted on : Nov 10, 2010 Posted by : Sadiwala Nailesh Arvindlal
Question : I has purchased Philips ultra slim line television Model no.21PT8867/94 on 28 jan. 2008 ...within 2-3 years tv stopped working .I called servicenter .By multi calling technician came & see my tv and told your tv will not work &they told me that company has no part for my tv so company will give... Read more
 
Answer : Dear Consumer,
Thanks for sharing your inputs and suggestions regarding the product and service which would be beneficial and guiding for the prospective customers. Do not feel cheated as you can very well take legal action by complaining in the district consumer forum. But at the same... Read more
 
 
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