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my samsung wave 525 is not working fine since the day of purchase
Posted on : May 31, 2011 Posted by : Ankur R P)atel
Question : RESPWCTED SIR,
ON DATED 26TH DEC.2010 I BUY A MY SAMSUNG WAVE525.
BUT IN THIS 5 MONTH, I STILL HAVING PROBLEM LIKE 1.HEATING DURING USE ,
2. HANGING ,
3.WE CANNOT DO TWO THING AT A TIME MEAN WE CANT LEASTEN A MUSIC AND WRITE A SMS LIKE THIS....
4.CALL RECEIVING... Read more
 
Answer : Dear Ankur,
You can take legal action by complaining in the district consumer forum and ask not for not only money back but damages caused due to such deficiency. Such problems occur repeatedly when there is an inherent manufacturing defect in the product. In such circumstance, it is duty... Read more
 
 
service centre of samsung is not able to rectify the issues with my handset
Posted on : May 13, 2011 Posted by : mukesh kumar
Question : I bought my samsung wave on 07.07.10. with in few months I got a problem with OS they reinstalled the OS it seems,after few months backlight become dim so they changed display,now the current problem is very ridiculous even after the deletion of delivery report it still remains in the inbox. I... Read more
 
Answer : Dear Consumer,
As you have indicated that your warranty period is going to get over in next few months, you have to expedite your actions to get your problems resolved. The service history of your product proves that it was having inherent defects causing regular problems. You must write a... Read more
 
 
Use this link to file a complaint for your faulty Mobile Phone
 
my samsung mobile is not working at all since the day of purchase and service centre is not ready to replace it
Posted on : Apr 26, 2011 Posted by : Amit
Question : I bought samsung galaxy ace S5830 smart phone a month ago & from beginning i started facing problem of poor Network and very poor battery life. my phone was not showing network only. I submitted mobile within 2 days to tardeo service center with copy of bill, after examining the same they... Read more
 
Answer : Dear Consumer,
This is a case where the product is having an inherent manufacturing problem. In the first place they should replace it as indicated to you earlier. The product quality maintained by the company is not good. There are deficiencies in the services on part of the dealer,... Read more
 
 
my samsung mobile starts giving complaints just with in the two days of purchase
Posted on : Apr 26, 2011 Posted by : Amit Shrimal
Question : I bought samsung galaxy ace S5830 smart phone a month ago & from beginning i started facing problem of poor Network and very poor battery life. my phone was not showing network only. I submitted mobile within 2 days to tardeo service center with copy of bill, after examining the same they... Read more
 
Answer : These are very common consumer complaints with every mobile provider in India. A very good option is to go to Consumer Case. Since your set was submitted to service center within 2 days you should get it replaced. Also you were... Read more
 
 
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