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Home >> View Complaints >> Battery of my Karbonn mobile is not available
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Battery of my Karbonn mobile is not available
By: DEEPAK NAIDU | Mar 8, 2011
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Question : I bought a Karbonn K410 mobile 1/2 year back. Though the phone is working fine,but mobile battery is damage & new battery is not available even with om comnication nagpur(service center) & Karbonn dealers. Kindly provide new batery urjently.

Answer : Dear Consumer,
The company in no circumstances can hold you waiting like this for giving back your product. It has to be returned back in a reasonable time. You can wait for another one week. The thing which I can suggest you at this stage is that in the first instance write them a registered letter containing all the details of your consumer complaints. In case, they do not come up with a solution then you may go ahead with complaint in the district forum. I hope some sense will prevail over them at the stage of notice itself and they will sort out the things. And, yes maintain a record of communications which may be necessary in future as evidence. Well understand that it may tough for you to go to consumer forum but sometimes even the filing of complaint or legal notice is sufficient to move them.
 
 
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Home >> View Complaints >> Battery of my Karbonn mobile is not available
 
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