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Home >> View Complaints >> Intex mobile is not replacing the faulty mobile phone
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Intex mobile is not replacing the faulty mobile phone
By: pravin n banthias | Jan 8, 2011
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Question : i myself purchase intex modile ,problem came with my handset and got shutdown company repair department ,taken for replacement on16.11.2010 till date ,four time vist yet not recived my handset
kindly replay me as soon as possible

Answer : Dear Consumer,
The company in no circumstances can hold you waiting like this for giving back your product. It has to be returned back in a reasonable time. The thing which I can suggest you at this stage is that in the first instance write them a registered letter containing all the details of your complaint. In case, they do not come up with a solution then you may go ahead with consumer complaints in the district forum. I hope some sense will prevail over them at the stage of notice itself and they will sort out the things. And, yes maintain a record of communications which may be necessary in future as evidence. Well understand that it may tough for you to go to consumer forum but sometimes even the filing of complaint is sufficient to move them.
 
 
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Home >> View Complaints >> Intex mobile is not replacing the faulty mobile phone
 
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