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Home >> View Complaints >> My Maxx mobile is having a networking problem since the day of purchase
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My Maxx mobile is having a networking problem since the day of purchase
By: suresh kumar sharma | Jan 29, 2011
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Question : I HAVE PURCHASED MAX 463 ON 08-02-2010 AND FACING HEARING/ NETWORKING PROBLEM FROM THE DATE OF PURCHASE . MY LAST ( 3RD ) COMP JOB SHEET NO RO/G98/1011/0000222 DT 23-12-2010 STILL PENDING . IF MY PROBLEM IS NOT SOLVED . I HAVE NO OPTION EXCEPT TO LODGE CASE IN CONSUMER COURT.

Answer : Dear Consumer,
It is very good that you are aware of your consumer rights. It seems that your product is under warranty, therefore, you can get it repaired free of cost. As stated by you in your complaint this is a case where the product was having an inherent manufacturing problem. The quality maintained by the company is not good. There are deficiencies in the service on the part of the dealer and the company. You have to take a legal action to put them in motion. Do not feel cheated as you can very well take legal action by complaining in the district consumer forum. But before that in the first instance you serve them with a registered letter in shape a legal demand notice containing all your details and intimate them failing this you can file consumer complaints with the district forum. Keep a record of the all the communication for the future reference. I am sure some sense will prevail over them and they will do something about your problems after receiving notice only.
 
 
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Home >> View Complaints >> My Maxx mobile is having a networking problem since the day of purchase
 
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