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Home >> View Complaints >> My lava Mobile is not working at all since last five months
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My lava Mobile is not working at all since last five months
By: Ayush | Jan 30, 2011
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Question : sir , our mobile is not working properly. it is in the warranty period. our mobile is LAVA KKT 25. It is not working from the last five months.. we have complaint about it.. but ur service center at mela ram public school market in karnal doesnt give us any solution. its IMEI 1 is 910040062886978 AND IMEI 2 is 910040062886986. its SERIAL NO. is KKT25510D0098969. Sir, please give us solution of it
as soon as possible

thank you
ayush

Answer : Dear Consumer,
If your product is under warranty, therefore, you can get it repaired free of cost. As stated by you in your complaint, this is a case where the product was having an inherent manufacturing problem. The quality maintained by the company is not good. There are deficiencies in the service on the part of the dealer and the company. You have to take a legal action to put them in motion. Do not feel cheated as you can very well take legal action by complaining in the district consumer forum. But before that in the first instance you serve them with a registered letter in shape a legal demand notice containing all your details and intimate them failing this you can file consumer complaints with the district forum. Keep a record of the all the communication for the future reference. I am sure some sense will prevail over them and they will do something about your problems after receiving notice only.
 
 
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Comments:

Aug 16,2011 | rahul singh says

ple sailoison on lava kkt 25 keeped

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Home >> View Complaints >> My lava Mobile is not working at all since last five months
 
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