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Home >> View Complaints >> My samsung mobile starts giving complaints just with in the two days of purchase
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My samsung mobile starts giving complaints just with in the two days of purchase
By: Amit Shrimal | Apr 26, 2011
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Question : I bought samsung galaxy ace S5830 smart phone a month ago & from beginning i started facing problem of poor Network and very poor battery life. my phone was not showing network only. I submitted mobile within 2 days to tardeo service center with copy of bill, after examining the same they confirmed the defect in the piece and said the handset will be replaced with the new one.

I didnt receive any call for many days and when i called back they said we cannot replace it & can only repair it after a heated argument with their manager i had to settled for a repiar of brand new mobile handset i was very disappointed with the way they are behaving even after one month they dont bother to update me about my phone.

Now Whenever i See the samsung ad on TV with Amir khan saying ...Samsung ka bharosa.. I am full of anger . Samsung is the worst service provider ever.

Answer : These are very common consumer complaints with every mobile provider in India. A very good option is to go to Consumer Case. Since your set was submitted to service center within 2 days you should get it replaced. Also you were promised a replacement. A consumer case is a good option for you as it will provide you a brand new Phone and decent compensation along with cost of litigation.
 
 
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Home >> View Complaints >> My samsung mobile starts giving complaints just with in the two days of purchase
 
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