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Asus Laptops
 
the service center is taking too much time
Posted on : Mar 30, 2012 Posted by : Nitin Kumar Ranjan
Question : I brought a Philips Go Gear MIX 2 GB (SA3MXX02K/97) and it refused to get start just after 2 days of purchase! The service centre (06542233112) guys promised to replace the defective in about 2 weeks! but 2 weeks later they are just ignorant about the player saying it'll take 1 or two weeks more... Read more
 
Answer : Dear Nitin,
We can understand your pain and disappointment when product gets defect with in such a short span of purchase. The company in no circumstances can hold you waiting like this for delivering your product duly repaired or replaced. However, in the given circumstance it is... Read more
 
 
the service center is asking for money despite promising me of repairing the player for free
Posted on : Feb 29, 2012 Posted by : SUMAN ROY PARBAT
Question : I bought Philips Go Gear SA 2825/97 mp3 player in 18 nov,2008. Within warranty period it was replaced twice. After that period the player again creates problem & I repaired and service centre charged Rs 225/- They assured next 1-2 time they will repair free of cost if again required. Then again... Read more
 
Answer : Dear Suman,
Your product has been replaced twice which shows that the product has history and capable of being inherently defective. If the product is under warranty then you are not supposed to pay any money for the repairs. You can ask and claim not only for the refund of repair charges... Read more
 
 
Use this link to file a complaint for your faulty MP3 Player
 
i did not got the accessories with the replaced mp3 player
Posted on : Nov 24, 2011 Posted by : GYAN SAGAR SINGH
Question : sir my mp3 player SA1VBE04K/97 get replaced by SA3VBE04KP/94 on my complaint .Company sent me the whole kit but I received only go gear player, rest accessories they didn't gave to me which include headphone & charger.I asked for the same but they told me that I have to pay for it. In a while... Read more
 
Answer : Dear Consumer,

It is really very impressive that the company at least replaced the product. You have not mentioned as which company you product belongs to. Please refer to your warranty and guarantee documents and see what it says about the warranty period in case the product is... Read more
 
 
service centre is not replacing my mp3 player even after keeping it for about two and half months
Posted on : Apr 18, 2011 Posted by : Asim danish
Question : I bought a NWZ-W202 walkman from "AAY-KAY ELECTRONICS,kara nagar,Sgr,Kashmir,J&k" on 04/11/10.The walkman malfunctioned and i then submitted it to a service center namely "Adil electronics,residency road,regal lane,Sgr,Kashmir,J&k" on 04/02/2011.,And till date i.e. 18/04/2011 they dont give me... Read more
 
Answer : Unfortunate to say but it is always the responsibility of Consumer to take an Order Sheet or a Job sheet duly filled up. Since the service center refuses to give the same to you have two options open at your end.

Firstly, Issue them a legal notice to give back the walkman in... Read more
 
 
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